Six reception staff provide the highest level of service: Basia, Agnieszka, Tomek, Klaudia, Andrzej i Kasia. Each of them is fluent in english. In our team, however, we also have real gems. They are able to talk in swedish or spanish.
In these languages, the receptionists will have no problem explaining how to get to the most popular places in Krakow and, if necessary, find more detailed and less popular directions. They will also be happy to help you get to the Auschwitz Museum or Salt Mine in Wieliczka. They will also recommend where to eat and what to do with a free evening.